Refund ,Cancellation & Returns Policy  

Cancellation & Returns 

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. .

Non-returnable items:

  • Booster accessories 

  • Installation charges / Travel allowance

  • For network Issues we will not refund please check before buying.,

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 10 days after delivery

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@eshark.in Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 

Replace

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Sales@eshark.in  and send your item to: 27 East Jones Road , Saidapet , Chennai – 600015

Shipping

To return your product, you should mail your product to  27 East Jones Road , Saidapet , Chennai – 600015

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over 15000 Rs., you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Heading 4

Eshark Digital World Pvt Ltd

27 , East jones Road , Saidapet , Chennai-600015

Contact : +917010284155

Email : Sales@eshark.in 

Terms and Conditions 

Privacy Policy 

Shipping Terms 

Return Policy 

Refund Policy

Cancellation Policy 

© 2023 by ISB. by Eshark digital world Pvt. Ltd. 

  • Facebook
  • Twitter
  • YouTube
  • Instagram